Refund policy

Refund and Return Policy

Thank you for shopping with us! We want you to be fully satisfied with your purchase. If for any reason you are not, we are happy to offer a refund or exchange under the following terms:

Returns

• Eligibility: Returns are accepted within 14 days from the date of purchase.

• Condition of Items: Items must be unused, undamaged, and in their original packaging with tags still attached.

• Return Process: To initiate a return, please contact us at Trendz4sportswear23@hotmail.com with your order number and reason for the return. You will receive return instructions.

• Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or the wrong product was shipped.

Refunds

• Processing Time: Refunds will be processed once the returned item is received and inspected. This can take up to 7-10 business days after the return is received.

• Refund Method: Refunds will be issued to the original payment method. If payment was made via a gift card or store credit, refunds will be issued as store credit.

• Partial Refunds: In some cases, partial refunds may be issued (e.g., for damaged or opened items).

Exchanges

• If you would like to exchange an item, please follow the return procedure above and specify the new item you wish to receive. Exchanges are subject to availability.

Defective or Damaged Items

• If you receive a defective or damaged item, please contact us within 7 days of receiving the item. We will arrange for a full refund, replacement, or store credit depending on your preference.